Privacy Policy
Last Updated: March 2026
White Cap Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our web hosting, domain registration, and digital consulting services.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our site or use our services.
1. Information We Collect We may collect information about you in a variety of ways when you interact with us:
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Personal Data: Personally identifiable information, such as your name, shipping/billing address, email address, and telephone number, which you voluntarily give to us when registering for an account, purchasing a hosting plan, or contacting support.
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Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected directly by our payment processors. We do not store your full financial data on our local servers.
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Technical and Usage Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
2. How We Use Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use the information we collect to:
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Create and manage your account.
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Process your payments and deliver requested services (hosting, domains, design).
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Send you administrative emails, such as account updates, security alerts, and billing notices.
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Provide customer support and troubleshoot technical issues.
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Monitor and analyze usage and trends to improve our website and server performance.
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Prevent fraudulent transactions and monitor against server abuse or theft.
3. Disclosure of Your Information We value your privacy and do not sell your personal information to third parties. We may share your information only in the following specific situations:
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Third-Party Service Providers: We may share your information with trusted third parties that perform services for us, such as payment processing, data analysis, email delivery, hosting services, and domain registration (e.g., passing your details to our registrar partner to legally register a domain in your name).
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Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by law.
4. Use of Cookies and Tracking Technologies We use cookies, web beacons, and similar tracking technologies to customize our website and improve your experience. You can set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of your client portal and account management tools.
5. Data Security We use administrative, technical, and physical security measures—including SSL encryption—to help protect your personal information. While we have taken reasonable steps to secure the data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Rights and Choices
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Account Information: You may at any time review, update, or terminate your account by logging into your client portal or contacting us directly.
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Emails and Communications: You may opt-out of receiving marketing emails from us by using the unsubscribe link in the emails. We will still send you essential administrative and billing emails related to your active hosting services.
7. Contact Us If you have questions or comments about this Privacy Policy, please contact us at: Email: